Privacy Policy - RM Building Services

Last Updated: 07/02/24

RM Building Services (“RM Building Services,” “we,” “us,” or “our”) is committed to protecting the privacy and security of the personal information we collect, use, and share in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This privacy policy outlines how we handle personal information about our customers, suppliers, employees, and other individuals.

Collection of Personal Information

Types of Information Collected: We may collect personal information that is necessary for our business operations, which may include:

Name, address, email address, and telephone number;
Information about your use of our services and preferences;
Feedback and interactions with our customer service team;
Any other information relevant to customer surveys, offers, or services.

How We Collect Information:

Directly from individuals when they interact with our services, websites, customer service team, or through participation in our surveys or promotions;
From third parties in connection with the services we provide, subject to the provisions of the Privacy Act.

Use of Personal Information

We use the personal information collected for purposes including:

To provide and improve our services;
To communicate with customers and respond to inquiries;
To conduct market research and improve customer experiences;
For internal record keeping and administrative purposes;
To comply with our legal obligations, resolve disputes, and enforce our agreements.

Disclosure of Personal Information

We may disclose personal information:

To our employees, contractors, and service providers who assist us in operating our business and providing our services;
When required by law, to government and regulatory authorities;
With your consent, to third parties in connection with the services we provide.

Storage and Security

We take reasonable steps to ensure the security of personal information and protect it from misuse, interference, loss, unauthorized access, modification, or disclosure. Our measures include technical and organizational safeguards like secure servers, firewalls, and encryption of financial transactions.

Access and Correction

Individuals have the right to access the personal information we hold about them and to request correction if it is inaccurate, outdated, or incomplete. Requests for access or correction can be made using the contact details below.

Online Privacy

This section addresses the collection of information through our website and how we handle cookies, analytics, and third-party services.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Changes will be posted on our website, along with the updated date.

Contact Us

For any questions or concerns regarding your privacy, please contact us here